Terms and Conditions

Welcome to tru4mlabs.com. These terms and conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website and/or purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

By using our website and the services you are accepting the practices described in these terms of use (“Agreement”). If you do not agree to this Agreement, please do not use the website and exit immediately. We reserve the right to modify or amend the terms of this Agreement from time to time without notice.

By using our website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

1. Products and Services
The products we offer are intended for laboratory research use only. In purchasing any of these items, the customer acknowledges that there are risks involved with consumption or distribution of these products. The listing of a material on this site does not constitute a license to its use in infringement of any patent. All of the products must be handled only by qualified and properly trained professionals. All customers represent and warrant that through their own review and study that they are fully aware and knowledgeable about the following: Government regulations regarding the use of and exposure to all products. The health and safety hazards associated with the handling of the products they purchase. The necessity of adequately warning of the health and safety hazards associated with any products.

We strive to ensure that the information provided on our website regarding our products is accurate and up-to-date. However, we do not warrant that the product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.

2. Health Disclaimer
The products and information provided on this website are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a healthcare professional before starting any supplement regimen, especially if you are pregnant, nursing, have a medical condition, or are taking any medication.

Under no circumstances should our products be used in any human trials. A products advertised, sold or otherwise mentioned on this website are RESEARCH LABORATORY CHEMICALS for researchers to analyse and aid laboratory experiments.

3. Orders and Payment
Your order constitutes an offer to purchase our products. We reserve the right to refuse any order for any reason at any time. Upon acceptance of your order, a contract will be formed between you and us. All prices are subject to change without notice. We make every effort to ensure that the prices displayed on our website are accurate, but errors may occur. If we discover an error in the price of any product you have ordered, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it. We accept various forms of payment, including credit/debit cards and PayPal. Payment must be received in full before products are dispatched.

4. Delivery and Returns
We aim to dispatch orders within 2-4 working days. Delivery times may vary depending on the destination. We are not responsible for delays caused by third-party courier services. Due to the nature of our products and the potential for misuse or mishandling, we cannot offer a full refund once the product has been received by the customer. This is to ensure the safety and integrity of our products and to prevent any potential misuse.

Musclechem relies on each client to know the requirements of their own region and purchase accordingly. This includes but is not limited to Vat or import taxes, import certifications, licenses, registrations or anything else which, if not obtained, would take them out of compliance with the regulations of their own country.

5. Intellectual Property & Copyright
All content included on this website, such as text, graphics, logos, images, and software, is the property of Muscle Chem or its content suppliers and is protected by UK and international copyright laws.

6. Limitation of Liability
To the fullest extent permitted by law, Muscle Chem its directors, officers, employees, or agents shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products. The purchaser warrants that they are affiliated with a laboratory, institution, university or other research based facility which warrants the purchase and use of products sold by Musclechem, for research purposes only.

7. Privacy Policy
Our privacy policy, which sets out how we will use your information, can be found here. By using this website, you consent to the processing of your data as described in our privacy policy.

8. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page and, where appropriate, notified to you by email. Your continued use of the website following such changes constitutes your acceptance of the new terms and conditions.

9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Complaints and Dispute Resolution
If you have any complaints or disputes regarding our products or services, please contact us at support@tru4mlabs.com. We will endeavor to resolve any issues promptly and fairly.

By using our website and purchasing our products, you agree to these terms and conditions. If you do not agree with any part of these terms, please do not use our website or purchase our products.