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Active Synergy Enterprises Ltd, Trading as Tru4m Labs 128 city road London EC1V 2NX
FREQUENTLY ASKED QUESTIONS
You can contact our customer support team by emailing support@tru4mlabs.com or calling (XXX) XXX-XXXX. Our team is available Monday through Friday from 9:00 AM to 6:00 PM (UTC +2).
If you have an issue with your order, such as receiving the wrong product or a damaged item, please reach out to our support team immediately. We’ll resolve any issues as quickly as possible.
Yes, once your order has been shipped, you will receive a tracking number to monitor your shipment's progress. If you haven't received it, please contact us.
Absolutely! If you need guidance on product usage, ingredient information, or dosage recommendations, feel free to reach out. While we do not offer medical advice, we’re happy to assist with any product-related questions.
If your order hasn’t been processed yet, we can assist with cancellations or modifications. Please contact our customer service as soon as possible to make changes.